Privacy Policy

Effective Date: 26/12/2024

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Identification Information: Name, email address, phone number, address.
  • Booking Information: Travel dates, accommodation preferences, payment details, special requests.
  • Payment Information: Credit card details and billing information (processed by third-party payment providers).
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, and pages visited).

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Booking and Transaction Processing: To process your bookings, confirm reservations, and manage your travel arrangements.
  • Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
  • Communication: To send you important updates about your bookings.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, please note that no method of internet transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with third-party service providers to facilitate our services:

  • Payment Processors: We use trusted third-party payment providers (SBI epay) to process your payment information. These providers have their own privacy policies regarding the handling of payment data.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.

5. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. Please review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Director, Rajgir Zoo Safari: rajgirzoosafari2@gmail.com